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S N Digital Solns Pvt. Ltd.

Development

CRM & ERP Software Development

One system for your leads, customers and operations, so information stops living in separate tools and spreadsheets.

The problem

As a business grows, information spreads across people and tools.

  • Leads are tracked in spreadsheets and follow-ups are missed.
  • Sales, operations and accounts each keep their own version of the truth.
  • Reports take days to compile and are out of date when they arrive.
  • Generic CRM or ERP products do not match how your business works.

What we do

CRM: we build or customise customer and lead management systems covering enquiries, sales pipelines, communication, follow-ups and reporting.

ERP: we develop integrated platforms that bring several business functions, such as sales, inventory, purchasing, HR and finance, into one digital system with role-based access.

We also implement and customise existing CRM platforms when a custom build is not necessary.

What you get

What's included

  • Process mapping across departments
  • Lead, customer and sales pipeline management
  • Operations, inventory or project modules as required
  • Role-based access and approval workflows
  • Reports and management dashboards
  • Data migration from spreadsheets or existing systems
  • Integrations with accounting, payments, email and messaging
  • Training and support

How we work

Our process

  1. 01

    Understand

    We learn the business, the users and what the system must achieve before any scope is written.

  2. 02

    Plan

    Scope, functionality, integrations and a development roadmap you can approve line by line.

  3. 03

    Design

    User journeys and interface design built around the agreed requirements.

  4. 04

    Develop

    Our development team builds the approved solution in reviewable stages.

  5. 05

    Test

    Functionality, integrations, usability and performance are tested before release.

  6. 06

    Deploy

    The finished solution goes live in the environment you need.

  7. 07

    Support

    Maintenance, improvements and technical support after launch, as required.

Why S N Digital Solns

Why businesses choose us for CRM & ERP

  • We built ACADMiN, an education ERP that brings admissions, fees, examinations, HR, payroll and more into one system.
  • Experience developing ERP systems and CRM platforms for clients across industries.
  • 11+ years of development experience across websites, applications, SaaS, ERP, CRM and custom software.
  • A team of 72 developers and technology professionals covering frontend, backend, mobile, database, UI/UX, integration and testing.

Pricing

How much does a custom CRM or ERP cost?

After a short consultation and, for larger work, a written scope, we give a fixed quote broken down by phase. Many clients start with the module that hurts most and add others later.

What affects the cost

  • Modules needed (sales, inventory, accounts, HR…)
  • Number of branches, companies and users
  • Migration from current software or spreadsheets
  • Integrations with accounting, payment or devices
  • Training and support

Frequently asked questions

How much does a custom CRM or ERP cost?

It depends mainly on: Modules needed (sales, inventory, accounts, HR…); Number of branches, companies and users; Migration from current software or spreadsheets; Integrations with accounting, payment or devices; Training and support. After a short consultation and, for larger work, a written scope, we give a fixed quote broken down by phase. Many clients start with the module that hurts most and add others later.

Should we build a custom CRM or buy one?

Buy when an off-the-shelf CRM fits your process with light configuration. Build when your process is a competitive advantage, licence costs grow with users, or you need deep integration with your own systems. We will tell you which applies.

Should we build a custom CRM or buy a SaaS CRM?

Buy it if your sales process looks like most sales processes. A SaaS CRM is live in weeks, somebody else maintains it, and you pay per user forever. Build it when your pipeline, your data model or your integrations are genuinely unusual, when per-user pricing has become the larger cost, or when the data cannot sit on somebody else's platform. We will tell you which one your situation is after looking at how your team actually sells, and we have no reason to push you towards the build.

Should we build a custom ERP or buy a SaaS ERP?

The honest default is to buy. ERP touches finance, inventory, purchasing and HR at once, and a custom build is a long project before it returns anything. Buying makes sense when a standard product covers most of what you do and you are willing to change some processes to fit it. Build when the operation is the business, for example manufacturing or distribution with rules no product supports, or when you have already outgrown a product and are paying for workarounds. A common middle path is to buy the core and build only the modules that are specific to you.

What happens to the systems and spreadsheets we use today?

They get migrated, not abandoned. We export what can be exported from your existing systems and spreadsheets, map it to the new structure, and have your team check it against their own records before go-live. Most projects run the old and new side by side for a short period so nobody is working blind.

Discuss Your Project.

Book a 30 minute consultation. We will tell you honestly whether and how we can help.

Book a 30 Minute Free Consultation
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