Development
AI Automation Agency
Less repetitive manual work, with AI and automation built into the systems your team already uses.
The problem
Teams lose hours every week to work a system could do.
- Staff copy data between email, spreadsheets, CRM and accounting tools.
- Customer questions wait for a person even when the answer is routine.
- Documents, enquiries and requests are read and sorted by hand.
- AI tools were tried, but nothing was connected to real business data.
What we do
We engineer automation and AI into business systems. That means mapping a process, deciding which steps should be automated, which need AI and which need a person, then building it into your tools with proper logging and human review where it matters.
This page covers building systems. If you need marketing workflows such as lead nurturing and email sequences run on an existing platform, see CRM & Marketing Automation.
What you get
What's included
- Process review and automation opportunity list
- Workflow automation between your applications
- AI agents for defined tasks, with human approval steps
- AI features inside existing applications
- CRM, sales and customer communication automation
- Monitoring, logs and error handling
Use cases
Where this fits
Enquiry handling
Incoming enquiries are classified, enriched and routed to the right person with a draft reply.
Sales automation
Lead assignment, follow-up reminders and CRM updates happen without manual entry.
Document processing
Information is extracted from invoices, forms or applications and entered into your system for review.
Internal processes
Approvals, notifications and reporting run on rules instead of reminders.
How we work
Our process
- 01
Understand
We learn the business, the users and what the system must achieve before any scope is written.
- 02
Plan
Scope, functionality, integrations and a development roadmap you can approve line by line.
- 03
Design
User journeys and interface design built around the agreed requirements.
- 04
Develop
Our development team builds the approved solution in reviewable stages.
- 05
Test
Functionality, integrations, usability and performance are tested before release.
- 06
Deploy
The finished solution goes live in the environment you need.
- 07
Support
Maintenance, improvements and technical support after launch, as required.
Why S N Digital Solns
Why businesses choose us for AI & Automation
- AI and automation are a dedicated capability in our 72-person technology team.
- We build the surrounding systems too, so automation is connected to your CRM, ERP and applications rather than bolted on.
- 11+ years of development experience across business software.
Industries
Industries we serve
Pricing
How much does AI automation cost?
After a short consultation and, for larger work, a written scope, we give a fixed quote broken down by phase. AI model and platform usage is billed by the provider at cost.
What affects the cost
- Number of workflows to automate
- Systems the automation must read from and write to
- Whether AI models need your documents or data
- Human review steps and error handling
- Usage-based AI and automation platform fees
Frequently asked questions
How much does AI automation cost?
It depends mainly on: Number of workflows to automate; Systems the automation must read from and write to; Whether AI models need your documents or data; Human review steps and error handling; Usage-based AI and automation platform fees. After a short consultation and, for larger work, a written scope, we give a fixed quote broken down by phase. AI model and platform usage is billed by the provider at cost.
What does an AI automation agency do?
It finds repetitive work in your business, such as data entry, lead follow-up, reporting or document handling, and builds workflows and AI agents that do it reliably, with people reviewing the steps that need judgement.
Where should we start with AI?
Start with one high-volume, repetitive process where mistakes are easy to check. We help you pick it, measure the time it takes today, and automate it first.
Is our data safe when using AI?
We choose providers and settings that match your data requirements, keep credentials on the server, and add human review for sensitive actions.
What is the difference between this and marketing automation?
Here we engineer new systems and integrations. Marketing automation configures and runs lead nurturing and campaigns on platforms such as a CRM.
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Explore Marketing AutomationDiscuss Your Project.
Book a 30 minute consultation. We will tell you honestly whether and how we can help.